Williams-Sonoma, Inc., is an American publicly traded consumer retail company that sells kitchenwares and home furnishings. It is headquartered in San Francisco, California, United States. It is one of the largest e-commerce retailers in the U.S., and one of the biggest multi-channel specialty retailers in the world. Founded in 1956, Williams-Sonoma Inc. operates more than 600 retail stores internationally under a portfolio of brands including Pottery Barn, Pottery Barn Kids, PBteen, Williams-Sonoma, Williams-Sonoma Home, West Elm, Mark and Graham, and Rejuvenation.

Store Information

Abercrombie & Fitch’s Customer Service

1-866-681-3115

Abercrombie & Fitch’s Credit Card Customer Service

1-800-695-9583

Customer Service Hours
Monday–Sunday 8AM–11PM EST

365

Williams-Sonoma' Price Adjustment Policy

What is Williams-Sonoma price adjustment?

Price adjustment, also known as price protection, refers to the retail sales policy that grants customers a partial refund of cash or credit when the price of a purchased item decreases in a given time frame. We match the prices of new products sold by Amazon or sold on Amazon by the manufacturer, Sur la Table, Bed Bath and Beyond, Bloomingdales, Macy’s, and Crate & Barrel. Our price match guarantee is valid for online and in-store purchases. For online purchases, please email a copy of the ad or link to competitor pricing to pricematch@wsgc.com before making your purchase. If you have questions, please call our dedicated team at 1.844.221.4164. For store purchases, see a store associate.

Price adjustments are not the same as item returns. When an item is returned, it typically must be unused and unopened to qualify for legitimate cash or credit return. Price adjustments are available regardless of whether an item has been used. The only caveat to this money-saving policy is that companies offering price adjustments don’t notify customers when prices drop, so the onus is on the customer to stay vigilant in order to receive any potential money back.

How will I know when Williams-Sonoma prices drop?

Stores don’t let customers know when prices drop – even if it’s within the customer’s rights to receive a refund in accordance with their price adjustment policy. If smart shoppers want to ensure they don’t miss out on refunds for the items they buy, they have to meticulously track their every purchase, scour websites, and visit stores daily to catch price drops they can take advantage of. Clearly this is a lot of work, and shoppers are almost certain to miss out on savings. Fortunately, there’s a better way. Moolah tracks the purchases you make through your email, automatically collects your refund, and returns it to you if a price is adjusted. It’s your easiest money-back hack!

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