Urban outfitters primarily sales women’s and men’s fashion apparel, footwear, beauty and accessories, active wear and gear, and housewares, which largely draw from bohemian, hipster, ironically humorous, kitschy, retro, and vintage styles. Their targeted group is young adults aged 18 to 28. The company has additionally collaborated with designers and luxury brands on several occasions. Urban Outfitters manages five separate brands, including its namesake, Anthropologie, Free People, Terrain, and BHLDN.

Store Information

Urban Outfitters’s Customer Service

1-800-282-2200

Customer Service Hours
24/7

14

Urban Outfitters' Price Adjustment Policy

What is Urban Outfitters price adjustment?

Price adjustment, also known as price protection, refers to the retail sales policy that grants customers a partial refund of cash or credit when the price of a purchased item decreases in a given time frame. We’re happy to issue a one-time price adjustment for an item from our website if it goes on sale within 14 days of your order’s shipment date. A refund for the price difference will be issued back to the original form of payment. If you used a gift card to make your purchase, a new gift card will be issued reflecting the difference. UrbanOutfitters.com is unable to grant price adjustments for purchases made in our retail stores.

Price adjustments are not the same as item returns. When an item is returned, it typically must be unused and unopened to qualify for legitimate cash or credit return. Price adjustments are available regardless of whether an item has been used. The only caveat to this money-saving policy is that companies offering price adjustments don’t notify customers when prices drop, so the onus is on the customer to stay vigilant in order to receive any potential money back.

How will I know when Urban Outfitters prices drop?

Stores don’t let customers know when prices drop – even if it’s within the customer’s rights to receive a refund in accordance with their price adjustment policy. If smart shoppers want to ensure they don’t miss out on refunds for the items they buy, they have to meticulously track their every purchase, scour websites, and visit stores daily to catch price drops they can take advantage of. Clearly this is a lot of work, and shoppers are almost certain to miss out on savings. Fortunately, there’s a better way. Moolah tracks the purchases you make through your email, automatically collects your refund, and returns it to you if a price is adjusted. It’s your easiest money-back hack!

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Urban Outfitters Price Adjustment Blog

Urban Outfitters
May 28, 2018

What to Do If You’re Outside The Urban Outfitters Return Policy

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