Patagonia, Inc. is an American clothing company that sells and showcases mainly sustainable outdoor clothing. The company was founded by Yvon Chouinard in 1973, and is based in Ventura, California. Its logo is the skyline of Cerro Fitz Roy in Patagonia.
Patagonia’s Customer Service
Customer Service Hours
Monday–Sunday 6AM–6PM PST
What is Patagonia price adjustment?
Price adjustment, also known as price protection, refers to the retail sales policy that grants customers a partial refund of cash or credit when the price of a purchased item decreases in a given time frame. If an item purchased on patagonia.com goes on sale within 14 days of the shipping date we’ll refund you the difference. Contact Customer Service with your order number and we’ll gladly lend a hand.
Price adjustments are not the same as item returns. When an item is returned, it typically must be unused and unopened to qualify for legitimate cash or credit return. Price adjustments are available regardless of whether an item has been used. The only caveat to this money-saving policy is that companies offering price adjustments don’t notify customers when prices drop, so the onus is on the customer to stay vigilant in order to receive any potential money back.
How will I know when Patagonia prices drop?
Stores don’t let customers know when prices drop – even if it’s within the customer’s rights to receive a refund in accordance with their price adjustment policy. If smart shoppers want to ensure they don’t miss out on refunds for the items they buy, they have to meticulously track their every purchase, scour websites, and visit stores daily to catch price drops they can take advantage of. Clearly this is a lot of work, and shoppers are almost certain to miss out on savings. Fortunately, there’s a better way. Moolah tracks the purchases you make through your email, automatically collects your refund, and returns it to you if a price is adjusted. It’s your easiest money-back hack!