For more than 160 years the Orvis mission has been to guide its patrons to lead more fulfilling lives through a deep personal connection to the adventure and wonders of the natural world. As the world leader in fly fishing, we are also proud to share our offerings in a wide assortment of men’s and women’s sportswear, fine gifts and home furnishings, luggage, and travel accessories. We are an industry leader in dog beds and innovative dog products.

Store Information

Orvis’ Customer Service

1-888-235-9763

Customer Service Hours
24/7

365

Orvis' Price Adjustment Policy

What is Orvis price adjustment?

Price adjustment, also known as price protection, refers to the retail sales policy that grants customers a partial refund of cash or credit when the price of a purchased item decreases in a given time frame.

If you find an identical product including: line, rod, pack, vest, wader, boom, etc in-stock at a lower price, we will match it guaranteed! This includes coupons, rod and reel outfits, shipping, and sale items.

To Redeem the Price Match Guaranteed:

  1. Place your order online OR email us your product that you have found that you would like to buy to info@sugarcreekflyshop.com
  2. Call the Sugar Creek Fly Shop at toll free 855-434-8472 or 937-434-8472 to provide the information on your Price Matched Product

Price adjustments are not the same as item returns. When an item is returned, it typically must be unused and unopened to qualify for legitimate cash or credit return. Price adjustments are available regardless of whether an item has been used. The only caveat to this money-saving policy is that companies offering price adjustments don’t notify customers when prices drop, so the onus is on the customer to stay vigilant in order to receive any potential money back.

How will I know when Orvis prices drop?

Stores don’t let customers know when prices drop – even if it’s within the customer’s rights to receive a refund in accordance with their price adjustment policy. If smart shoppers want to ensure they don’t miss out on refunds for the items they buy, they have to meticulously track their every purchase, scour websites, and visit stores daily to catch price drops they can take advantage of. Clearly this is a lot of work, and shoppers are almost certain to miss out on savings. Fortunately, there’s a better way. Moolah tracks the purchases you make through your email, automatically collects your refund, and returns it to you if a price is adjusted. It’s your easiest money-back hack!

Join moolah and get price adjustment coverage

Get Orvis' Price Adjustment Coverage
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