Nordstrom, Inc. is an American chain of luxury department stores headquartered in Seattle, Washington, Chicago, Illinois and New York City, New York. Founded in 1901 by John W. Nordstrom and Carl F. Wallin, the company began as a shoe retailer and expanded its inventory to include clothing, accessories, handbags, jewelry, cosmetics, and fragrances. Select Nordstrom stores also include wedding and home furnishings departments.

Store Information

Nordstrom’s Customer Service

1-888-282-6060

Customer Service Hours
24/7

365

Nordstrom' Price Adjustment Policy

What is Nordstrom price adjustment?

Price adjustment, also known as price protection, refers to the retail sales policy that grants customers a partial refund of cash or credit when the price of a purchased item decreases in a given time frame. We are committed to offering you the best possible prices. If you find an item that we offer, in the same color and size, in stock at a similar retailer, we’ll be glad to meet a competitor’s price. Please call 1.888.282.6060 to place your order. If within two weeks of your order date, we permanently reduce the price of an item you purchased, we’ll happily adjust the sale price for you.

Price adjustments are not the same as item returns. When an item is returned, it typically must be unused and unopened to qualify for legitimate cash or credit return. Price adjustments are available regardless of whether an item has been used. The only caveat to this money-saving policy is that companies offering price adjustments don’t notify customers when prices drop, so the onus is on the customer to stay vigilant in order to receive any potential money back.

How will I know when Nordstrom prices drop?

Stores don’t let customers know when prices drop – even if it’s within the customer’s rights to receive a refund in accordance with their price adjustment policy. If smart shoppers want to ensure they don’t miss out on refunds for the items they buy, they have to meticulously track their every purchase, scour websites, and visit stores daily to catch price drops they can take advantage of. Clearly this is a lot of work, and shoppers are almost certain to miss out on savings. Fortunately, there’s a better way. Moolah tracks the purchases you make through your email, automatically collects your refund, and returns it to you if a price is adjusted. It’s your easiest money-back hack!

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