Musician’s Friend online store is the home to the widest selection of the best musical instruments, gear and exclusive content to help you get the sound you’re looking for. You’ll also find the best free loyalty club around, Musician’s Friend Backstage Pass, which gives you 8% back in rewards, free shipping on everything (even heavy and oversize items) within the contiguous states, a VIP phone line and more.

Store Information

Musician’s Friend’s Customer Service

1-800-449-9128

Customer Service Hours
Monday–Sunday 6AM–9PM PST

45

Musician’s Friend' Price Adjustment Policy

What is Musician’s Friend price adjustment?

Price adjustment, also known as price protection, refers to the retail sales policy that grants customers a partial refund of cash or credit when the price of a purchased item decreases in a given time frame. We’ll match any verifiable advertised pricing from any authorized US dealer for the identical new item up to 45 days from purchase.

Price adjustments are not the same as item returns. When an item is returned, it typically must be unused and unopened to qualify for legitimate cash or credit return. Price adjustments are available regardless of whether an item has been used. The only caveat to this money-saving policy is that companies offering price adjustments don’t notify customers when prices drop, so the onus is on the customer to stay vigilant in order to receive any potential money back.

How will I know when Musician’s Friend prices drop?

Stores don’t let customers know when prices drop – even if it’s within the customer’s rights to receive a refund in accordance with their price adjustment policy. If smart shoppers want to ensure they don’t miss out on refunds for the items they buy, they have to meticulously track their every purchase, scour websites, and visit stores daily to catch price drops they can take advantage of. Clearly this is a lot of work, and shoppers are almost certain to miss out on savings. Fortunately, there’s a better way. Moolah tracks the purchases you make through your email, automatically collects your refund, and returns it to you if a price is adjusted. It’s your easiest money-back hack!

Join moolah and get price adjustment coverage

Get Musician’s Friend' Price Adjustment Coverage
close-link
close-link