Music123 is your online music instrument store that brings you the hottest deals on a huge selection of both new and used musical instruments, music equipment and gear. You’ll find great deals on products from the top brands such as Squier, Epiphone, Bugera, Danelectro, MXL, PDP Drums, and more. Shop our huge selection of guitars and bass, guitar amplifiers and effects, drums and percussion instruments, DJ equipment and stage lighting, keyboards and Midi, pro audio, band and orchestra instruments, recording and studio equipment, music accessories, replacement parts, and much more.
Music123’s Customer Service
Customer Service Hours
Monday–Sunday 8AM–9PM EST
What is Music123 price adjustment?
Price adjustment, also known as price protection, refers to the retail sales policy that grants customers a partial refund of cash or credit when the price of a purchased item decreases in a given time frame. If you’ve already purchased from us and find a lower advertised price within 45 days of your purchase, contact us via phone or email and we’ll refund the difference after verification.
Price adjustments are not the same as item returns. When an item is returned, it typically must be unused and unopened to qualify for legitimate cash or credit return. Price adjustments are available regardless of whether an item has been used. The only caveat to this money-saving policy is that companies offering price adjustments don’t notify customers when prices drop, so the onus is on the customer to stay vigilant in order to receive any potential money back.
How will I know when Music123 prices drop?
Stores don’t let customers know when prices drop – even if it’s within the customer’s rights to receive a refund in accordance with their price adjustment policy. If smart shoppers want to ensure they don’t miss out on refunds for the items they buy, they have to meticulously track their every purchase, scour websites, and visit stores daily to catch price drops they can take advantage of. Clearly this is a lot of work, and shoppers are almost certain to miss out on savings. Fortunately, there’s a better way. Moolah tracks the purchases you make through your email, automatically collects your refund, and returns it to you if a price is adjusted. It’s your easiest money-back hack!