Hollister Co., often advertised as Hollister or HCo., is an American lifestyle brand owned by Abercrombie & Fitch Co. The concept was originally designed to attract consumers aged 14–18, at a lower price point than the parent brand[3] through its SoCal-inspired image and casual wear.

Store Information

Hollister’s Customer Service


Customer Service Hours
Monday–Sunday 8AM–11PM EST


Hollister' Price Adjustment Policy

What is Hollister price adjustment?

Price adjustment, also known as price protection, refers to the retail sales policy that grants customers a partial refund of cash or credit when the price of a purchased item decreases in a given time frame. Please note that you may only do so within fourteen (14) days of the date on which you placed your order. HCo offers price adjustments only for merchandise purchased at the full price. Each item that you purchase from HCo is eligible for only one (1) price adjustment. In order to request a price adjustment, please contact the HCo Customer Service Department by email at HOLLISTERCO@HOLLISTERCO.COM or by telephone at +1-866-426-1285 or +1-925-359-2568. Please remember to include your order number and other details regarding the merchandise that you believe to be eligible for a price adjustment.

Price adjustments are not the same as item returns. When an item is returned, it typically must be unused and unopened to qualify for legitimate cash or credit return. Price adjustments are available regardless of whether an item has been used. The only caveat to this money-saving policy is that companies offering price adjustments don’t notify customers when prices drop, so the onus is on the customer to stay vigilant in order to receive any potential money back.

How will I know when Hollister prices drop?

Stores don’t let customers know when prices drop – even if it’s within the customer’s rights to receive a refund in accordance with their price adjustment policy. If smart shoppers want to ensure they don’t miss out on refunds for the items they buy, they have to meticulously track their every purchase, scour websites, and visit stores daily to catch price drops they can take advantage of. Clearly this is a lot of work, and shoppers are almost certain to miss out on savings. Fortunately, there’s a better way. Moolah tracks the purchases you make through your email, automatically collects your refund, and returns it to you if a price is adjusted. It’s your easiest money-back hack!

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