L.L.Bean has been delivering classic styles, outdoor gear and expert advice for over 100 years. Founded in 1912 by Leon Leonwood Bean, the company began as a one-man operation. Launched in 1995, llbean.com is among the top-rated e-commerce sites in the industry. Customers can shop thousands of products, book a course with our Outdoor Discovery Schools®, locate a nearby park, find store information and much more.

Store Information

L.L.Bean’s Customer Service

 1-800-441-5713

Customer Service Hours
24/7

365

L.L.Bean ' Price Adjustment Policy

What is L.L.Bean price adjustment?

Price adjustment, also known as price protection, refers to the retail sales policy that grants customers a partial refund of cash or credit when the price of a purchased item decreases in a given time frame. Our products are guaranteed to give 100% satisfaction in every way. Return anything purchased from us at any time if it proves otherwise. We do not want you to have anything from L.L.Bean that is not completely satisfactory.

Price adjustments are not the same as item returns. When an item is returned, it typically must be unused and unopened to qualify for legitimate cash or credit return. Price adjustments are available regardless of whether an item has been used. The only caveat to this money-saving policy is that companies offering price adjustments don’t notify customers when prices drop, so the onus is on the customer to stay vigilant in order to receive any potential money back.

How will I know when L.L.Bean prices drop?

Stores don’t let customers know when prices drop – even if it’s within the customer’s rights to receive a refund in accordance with their price adjustment policy. If smart shoppers want to ensure they don’t miss out on refunds for the items they buy, they have to meticulously track their every purchase, scour websites, and visit stores daily to catch price drops they can take advantage of. Clearly this is a lot of work, and shoppers are almost certain to miss out on savings. Fortunately, there’s a better way. Moolah tracks the purchases you make through your email, automatically collects your refund, and returns it to you if a price is adjusted. It’s your easiest money-back hack!

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